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Crystal Coast, NC
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Reviews

What your Crystal Coast neighbors say

110+ Crystal Coast homeowners on why Airtech is a 4.8-star rated HVAC company. Verified Google reviews.

Verified Google reviews

Neighbors Say

Every review on the record.

Airtech doesn't curate this list — every published review from every homeowner is here. Reviews sourced from our verified Google Business Profile and cross-referenced by our dispatch tickets.

4.8 · 110+ verified reviews

I cannot say enough great things about Airtech Mechanical Services NC. I contacted them late in the day after my air conditioner suddenly stopped working. Honestly, I didn’t even expect anyone to answer the phone, let alone send a technician out the same day. To my surprise, they immediately dispatched Michael, and the service exceeded every expectation. Michael was incredibly knowledgeable, professional, and efficient. He identified the problem almost immediately and took the time to explain exactly what had gone wrong and how he was going to fix it in a way that was easy for me to understand. It’s rare to find someone who is not only highly skilled but also takes the time to communicate so clearly. The entire experience—from the prompt response to the attention to detail—was outstanding. I was so impressed with the quality of service that I signed up for their maintenance plan on the spot. Knowing they’ll service my air conditioning before the summer and my heating system before the fall gives me tremendous peace of mind. If you’re looking for an HVAC company that truly values its customers, responds quickly, and employs exceptional technicians like Michael, I highly recommend Airtech HVAC. They have earned a customer for life!
RA

Richard A.

· Jun 2026
Thanks to Rick Yanez, i got the best AC units possible. Airtech Mechanical Services arrived right on time. The technician was professional, explained the issue clearly, and gave an honest quote. They completed the repair quickly and the system works perfectly. I appreciated the reliable service and excellent communication from start to finish. I highly recommend them for any HVAC repair or installation needs.
MR

Matthew R.

· Jun 2026
I had a great experience with Airtech Mechanical Services. The technician arrived on time, was professional and very responsive. They completed the HVAC repair quickly and explained everything clearly. I appreciated the punctuality and the friendly service, and I would definitely recommend them for any heating or cooling needs.
DS

David S.

· Jun 2026
I highly recommend Air Tech Heating & Cooling! From start to finish, the service was outstanding. They were professional, honest, and took the time to explain everything without trying to upsell anything unnecessary. Their pricing was very fair, and it’s refreshing to find such an affordable company that truly cares about its customers. You can tell this is a trustworthy family-owned business that takes pride in their work. They showed up on time, got the job done right, and made the whole process stress-free. I’ll definitely be using them again and recommending them to family and friends!
KG

KAYLA G.

· Jun 2026
Rick and his crew from Airtech Mechanical Services was incredibly prompt and professional. The technicians arrived on time and were very friendly.
MR

Mark R.

· Jun 2026
Mike White was superb. One of the best service technicians I've ever encountered. Would highly recommend him and your company to anyone who needs your services. Thank you so much for your help all right
DS

Darryl S.

· Jun 2026
Mike White from Airtech was responsive communicative and resolved our issue. Very timely late on a Sunday. We have used Airtech in the but this was great service as well.
SA

Stewart A.

· Jun 2026
Airtech Mechanical Services was incredibly prompt and polite. Rick Yanez had me a quote within 2 days and had me on the schedule to replace my unit the following week. The technicians arrived right on time, was very professional and explained everything clearly. The HVAC repair was done quickly and the team was reliable and friendly throughout. I’m really happy with the service and would definitely recommend them.
GE

George E.

· Jun 2026
Mike White has seviced our geothermal system for several years. He's the best!! We appreciate how knowlegable he is and how he provides such thorough service. Mike makes a point to communicate what he's doing, why he's doing it and what it will cost. We always feel that he has our best interest in mind.
TB

Tricia B.

· May 2026
Mike White is the best!
MS

Michael S.

· May 2026
Mike from Airtech Mechanical Services was excellent. Top 3 things I loved: 1) Responsive and helpful staff who answered all my questions quickly. 2) Professional and efficient technicians who completed the HVAC repair on time. 3) Punctual arrivals and clear communication throughout the service. I highly recommend them for any heating or cooling needs. Mike provided exceptional VIP service!!
SS

Sarah S.

· May 2026
Airtech Mechanical has an excellent team, from the office staff to the technicians who work out in the field. Not only are the technicians excellent at their job performance but they follow through promptly. Their communication skills are excellent and their attitude is of delivering the best service possible, caring for the customer, listening to their issues and explaining everything. Their services far surpass most other companies in the New Bern area. I have worked with a couple of other companies when I first moved to New Bern, but finally found a company that does it all and stands behind what it does. I am most grateful to everyone who makes Airtech Mechanical the best service around. Thank you to all!
BM

Bonnie M.

· May 2026
I called Airtech Mechanical Services to get a price on a new HVAC install. Rick came out and did a great job helping with the purchase. The technicians were very prompt and professional and did great on the installation. Highly recommended.
G

Gwyn

· May 2026
I was very impressed with Airtech Mechanical Services. Rick Yanez met the technicians to go over the change out and followed up to make sure we were satisfied. The technician arrived right on time, was friendly and explained everything clearly. The work was done quickly and the team was professional, efficient and reliable. They took care of my HVAC repair and made sure the system was running smoothly before they left. I appreciate how punctual and thorough they were. Excited to call them again for my next heating service.
LP

Lewis P.

· May 2026
Great service- stayed after 5 pm to get it done
RM

Robert M.

· May 2026
Airtech Mechanical Services was incredibly communicative throughout the whole process. They kept me updated on the schedule, explained the HVAC repair options clearly, and answered all my questions quickly. The technician arrived on time and I felt confident everything was under control. Great communication makes all the difference!
DC

David C.

· May 2026
Great experience! Cole was outstanding in setting our project up. Rick did a great job with the quoting process and project management. The install team lee by Jason was top notch. Highly recommend.
TR

Thomas R.

· Apr 2026
Highly recommend Airtech Mechanical Services. Rick Yanez was awesome to work with throughout the process.
G

Garrett

· Apr 2026
Mike White is top shelf HVAC mechanical tech. Knowledgeable, friendly and explained everything.
WB

Walter B.

· Apr 2026
Called Airtech for a major issue with my unit. May ke the service manager came to assess the issue and was very polite and knowledgeable as well a being thorough and explaining everything that was wrong and it needed to be fixed. In the end everything was fixed correctly and a job looked amazing. We were very pleased with the professionalism and quality of work done and would highly recommend Air Tech in the future.
MT

Michael T.

· Apr 2026
Mike - service manager was outstanding.
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George G.

· Apr 2026
Great experience with Mike! Timely and efficient and I recommend to others.
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Ted M.

· Apr 2026
This Michael Warjas , I didn't have a Google account ...but I wanted to leave a review. Rick and his team were great and did everything they said they were going to do. A us service
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Rick Y.

· Apr 2026
Mike has been our service technician since installation and he has been wonderful. We had a problem one night and he came back at 11 PM to get the system running again. He installed my system and one of my neighbor’s as well and we are both impressed with his know how and demeanor. He’s a credit to your company.
HJ

Harold J.

· Apr 2026
Airtech installed the system a few years ago and service it twice a year. Mike is our service manager and is excellent, very good at explaining how things work.
AM

Ansell M.

· Apr 2026
Mike is the best.
LM

Lynnly M.

· Apr 2026
Rick and Airtech were great. They expedited our install to replace our heat pumps. They listened and responded to my questions.
ED

Edwin D.

· Apr 2026
Rick Yanez and the Air Tech did a great job replacing all of my ducting and install a complete new system for my down stairs back in 2024. In 2025 I had them come replace my upstairs system and we have been staying cool in the summer and warm in the winter 👍😃. Air Tech has been taking care of my units since 2007 and I have been very happy with the service I have received 🇺🇸🇺🇸🇺🇸🇺🇸🇺🇸
WV

William V.

· Apr 2026
I was nervous at first, but the team from Airtech Mechanical Services put me at ease right away. They arrived right on time and were incredibly efficient and reliable. The technician was knowledgeable about my HVAC installation and answered all my questions clearly. I was impressed by how courteous and punctual everyone was throughout the whole process. Great service and I would definitely recommend them. Very pleased with Mike the service manager, always takes care of us.
KK

Kevin K.

· Apr 2026
Airtech Mechanical Services was incredibly reliable and professional. They arrived on time, kept me informed throughout the HVAC repair, and responded quickly to my calls. Communication was clear and courteous, and the technician finished the work promptly. I highly recommend them for anyone looking for dependable service.
NS

Nancy S.

· Apr 2026
By far, Airtech offered the most affordable option for us to replace our failed HVAC system. They were on schedule, even though installing the heating unit under the floor posed prodigious challenges. Both the heat and the air work great now. Also, Rick Yanez was a super nice and competent fellow to work with. I highly recommend this outfit for your HVAC needs.
BC

Bradford C.

· Apr 2026
Have been very pleased with Airtech from the very beginning, from the owner to the service techs! They are always very responsive to taking care of your issues in a fast and courteous manner and taking time to explain what they did. Mike, the Service Manager just finished up a service call for us and was prompt and courteous and took the time to answer our questions when he finished! Please to recommend Airtech anytime !!
ZS

Zoot S.

· Apr 2026
Mike and Alan are fantastic at Airtech Mechanical Services was extremely reliable – they arrived on time, fixed our AC quickly, and kept me informed throughout the service. The technicians were professional and trustworthy, and the job was done right the first time. I would definitely call them again for any HVAC repair or installation.
TF

Tammy F.

· Mar 2026
On Time , install was great and Rick Yanez gave me what I needed. Install crew was great as well.
JK

John K.

· Mar 2026
Mike was excellent!
SW

Sharon W.

· Mar 2026
Had a full H-Vac system replaced. The service was great. Very efficient we called and they were right on it. Very fair pricing and great service can't be beat. I would recommend Airtech Mechanical Service to anyone.
MS

Matthew S.

· Mar 2026
Very prompt in responding to my need for service on my thermostat. Tech explained the issue so I understood what happened and how it was fixed.
PR

Pam R.

· Mar 2026
Airtech was great, we have had 3 different companies come out and attempt to fix our heat pump and AC unit. None of them really was able to fix it. Well it finally died, and Cole came out and took a look and let me tell you he was wonderful! He was so detailed and communicative of what was happening and what we needed. I could really tell he knew what he was talking about! We ended up going with a new unit, and Rick was the salesperson and he was wonderful as well. I would definitely recommend this company and we are going to do the yearly maintenance with them. The installation was wonderful too, they really knew what they were doing and they never hesitated to explain or look into anything that I had questions on.
C

Chena

· Mar 2026
Mike was very attentive and reseached and found the issue quickly. I highly recommend their HVAC repair service.
MH

Mike H.

· Mar 2026
Airtech did a great job. Rick was a pleasure to work with and everything went smooth as butter thank you very much Mike
MM

Michael M.

· Mar 2026
As a real estate professional, I’m always looking for reliable vendors to recommend to my clients, and Airtech consistently delivers. Their service is fast, friendly, and dependable. Rick Yanez is extremely knowledgeable and has been a great resource for both my family and many of my clients. I’m always confident referring them and highly recommend their services.
SO

Sharon O.

· Mar 2026
Rick Yanez at Airtech Mechanical Services arrived as promised, gave a good estimate, kept me apprised about the installation schedule, and followed up after the install. Glad to have this high efficiency, quiet Bosch heat pump
RM

Roger M.

· Mar 2026
I was very impressed with the trustworthiness of Airtech Mechanical Services. Rick, the technician arrived on time, explained everything clearly, and priced the work fairly. Their honesty gave me confidence to let them handle my HVAC repair, and I felt comfortable with the entire process. I’m excited to call them again for my next heating service. Big thank you for Rick and the Airtech Team! -Shirley Purvis
AP

Amanda P.

· Mar 2026
Great experience. Highly recommend
SW

Scott W.

· Mar 2026
I was very impressed with the price I paid for the work. From the first phone call to the final checkout, everything was straightforward and the cost was clear and fair. The technician was professional, arrived on time, and completed the HVAC repair quickly. Overall, great value for a reliable service.
NH

Nan H.

· Mar 2026
Airtech Mechanical Services was incredibly efficient and friendly. We needed emergency service and they stepped up to get our system running until our new one could be installed. They were able to schedule and replace our old HVAC system within days. Alan was very knowledgeable and helpful throughout the process and answered all our questions ahead of time. The technicians were professional, arrived promptly, kept us informed with updates as they were completing the work, and completed the HVAC installation with reliable workmanship. Communication was clear and the whole experience was over and above what I expected. I highly recommend them for anyone looking for trustworthy service or replacing your HVAC system. I am very pleased with the newer model they installed.
MA

MARY A.

· Mar 2026
Airtech Mechanical Services was fantastic from start to finish. Their reliability was impressive – they were able to provide a qualified tech to come out in a short time to help resolve the issue. I appreciated their integrity; they gave honest recommendations and never tried to upsell anything I didn’t need. Communication was clear and prompt, keeping me updated on each step of the HVAC repair. Their knowledge showed in how efficiently they diagnosed and fixed the issue, and they explained everything in simple terms. Overall, the whole experience was smooth, professional, and very efficient. I would definitely recommend them for any heating or cooling work.
MK

Manning K.

· Oct 2025
Airtech Mechanical Services arrived on time, were friendly and extremely professional. They diagnosed my HVAC issue quickly and completed the repair on schedule. I appreciated how reliable and prompt they were, and the whole process was stress‑free. I would definitely recommend them for any heating or AC service.
KH

Kennail H.

· Oct 2025
My name is Milton, the Professionalism, Knowledge and Quality of Service is NOTEWORTHY. I, Highly recommend this H/Vac Company to anyone who wants to enjoy the best quality of life at a reasonable price. Thank you so much Air tech. 👍
BM

Bleeton M.

· Sep 2025
Airtech saved our 4th of July vacation! Cole came out to service our dead a/c during the very hot & busy holiday weekend, the same day as my request. He worked after hours with a great attitude & got our system going - he also provided a lot of info, including several tips to help keep our a/c working right. Highly recommended!
MR

Michael R.

· Jul 2025
AirTech did an excellent job installing two heat pumps on my 4th floor roof and updating my interior systems. I highly recommend them.
JK

Jerry K.

· Jun 2025
AirTech truly save the day! When my 91-year-old father‘s heat pump failed, we were shocked to learn that, even though it was under warranty, the replacement parts were going to take 42 days to arrive - with 80° days right around the corner. AirTech stepped in immediately, found a solution, and got him back up and running. Thanks to their fast, professional service, dad is chilling and comfortable again. We are so grateful for their quick action and outstanding care - HIGHLY recommend!
SO

Sharon O.

· Apr 2025
Excellent. We lost our geothermal system on December 22d. We contacted Patrick at Airtech and he had his team out there immediately to install a new HVAC system. They were professional and thorough, it wasn’t a small undertaking. We had a working HVAC before Christmas Eve, we were very grateful. Airtech will have every bit of my business solely based on their customer service. Can’t say enough good stuff about their continued support and responsiveness.
JM

Jason M.

· Apr 2025
I have used AirTech both personally and commercially at two different facilities over the past 7 years for new construction, replacement, preventative maintenance, and repairs on a variety of equipment and have always been very pleased with the quality and professionalism of their work. I would highly recommend them to anyone in need of air conditioning service of any kind.
D2

Dan 2.

· Apr 2025
I needed my unit moved to make way for roof repairs and discovered that the unit install done by a previous HVAC company only a year or two earlier had some issues. Airtech worked with my roofer, coordinating with him with the time to move the unit, and after the roof repairswere complete fixed the issues that had been left by the previous company. They were friendly, prompt, and professional. I will gladly be using them in the future for all my HVAC needs.
AJ

Ashley J.

· Apr 2025
Airtech is very responsive, professional and was helpful with resolving our hvac problems in a timely manner. Would definitely recommend to anyone looking for servicing their hvac systems.
AZ

Anna Z.

· Apr 2025
Great customer service! So happy with everything from start to finish. I would highly recommend!
LG

Leslie G.

· Apr 2025
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